![]() Start (or restart) Microsoft Word to begin using the plugin. (Be sure to copy the file rather than moving it.) You should now have two folders open: the Word startup folder and the “install” folder containing Zotero.dotm.Ĭopy the Zotero.dotm file to your Word Startup folder. If the folder is empty, the file was somehow deleted - possibly by security software - and you should reinstall Zotero.įind your Word startup folder by following the instructions below. In Finder, press Cmd-Shift-G and navigate you can find a copy of the Zotero.dotm file. ![]() In Zotero, go to the Cite → Word Processors pane of the Zotero preferences, click the “Reinstall Word Components” button, and then restart Word. If the “Zotero.dotm” entry isn't present in the dialog, try reinstalling the Word plugin from Zotero. Make sure that “Zotero.dotm” is present under Global Templates and Add-ins“ and is checked. In the new Developer tab click “Word Add-ins”. In the Cite pane of the Zotero preferences, open the “Word Processors” tab, click “Reinstall Microsoft Word Add-in” or “Reinstall LibreOffice Add-in”, and then restart your word processor.Ĭheck “Show developer tab” and close the preferences dialog. This is one of the few instances where re-installation is helpful.) (Note: Re-installing Zotero rarely fixes problems and should not be used as a general troubleshooting step. It is not necessary to uninstall Zotero before re-installing simply install Zotero over the top of the existing installation. If you don't see the required integration plugin in the Extensions pane at all, then you should re-download and re-install Zotero. ![]() If the “Enable” button is grayed out and you are unable to click it, click the “Remove” button and restart Zotero. If any are not, click the “Enable” button. Make sure “Zotero Word for Mac”, Zotero for Windows Integration“, and/or “Zotero LibreOffice Integration” are enabled. Note: If you have Zotero, a citation program, then update Zotero as well.In Zotero, go to Tools → Add-ons → Extensions. Once the Office is updated, you should be good to go. Click Check for updates and follow any additional on-screen instructions.Once downloaded, run the downloaded file and the Check for Updates option should be available Note: If you can’t see Check for Updates option then click here, scroll down and click Microsoft_AutoUpdate to download the Microsoft AutoUpdate. Click Help then select Check for Updates.Here are the steps for updating your Microsoft Office The latest updates have resolved the issues for a lot of users. Make sure you download and install the latest updates by Microsoft Office. Note: If you can’t find the normal.dotm file at the location given in step 2 then enter the location ~/Library/Group Containers/UBF8T346G9.Office/User Content/Templates in step 2 and look for the normal.dotm file in there. Now simply open the Microsoft Office and everything should be fine. Note: If you find multiple normal.dotm files or a ~normal.dotm file then delete those too. ![]() Delete any other files that have Normal in it but make sure you are in the User Templates folder.Press Command and Delete key (Command + Delete) to delete the file.~/Library/Application Support/Microsoft/Office/User Templates/ and press Enter.Press Command + Shift + G keys to open the Go To Folder window.So, simply delete the corrupt file and it will automatically be recreated the next time you start Microsoft Office.įollow the steps given below to delete Normal.dotm file If the Microsoft Office can’t find the Normal.dotm file then it creates a new one automatically. Microsoft Office 2016 looks for this specific file every time you open the Microsoft Office. Since the most likely cause of the error is corrupt Normal.dotm, deleting the corrupted file resolves the issue. If you are seeing this message then the most likely scenario is that the Normal.dotm is corrupted. Normal.dotm is a template which is used as the basis of creating new blank documents. The reason behind this issue is your Normal.dotm. Examples of these variant error messages are “Do you want to replace the existing Normal.dotm” or “Changes have been made that affect the global template. There are some variations of this error message that you might see. If you are seeing this error when trying to open Office 2016 then you won’t be able to open the files successfully. This message can appear when opening the Microsoft Office 2016 or upon closing the Microsoft Office 2016. If you are using Office 2016 on Mac then you might see the error Word cannot open the existing global template.
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